At no time did we ever come close to having an agent that took such personal interest in our wants and wishes. She is one of a kind.
She responded quickly to emails and phone calls. She made the buying process very easy, from looking at properties, to communicating with the seller's agent, and taking care of all related paperwork throughout the buying process. Martha is friendly and easy to talk to. I randomly met someone who had used her services and we both agreed that she is wonderful.
She is honest, kind, and was committed to us as her clients. She helped us find this beautiful home which we loved while living there. Her care and competence allowed us to focus on moving our family across the country. She stayed in constant communication and kept us on track with all of the moving pieces as our house went through the process of selling. We highly recommend her and are grateful for her dedication to excellence!
!! There was never a time during the process when she wasn’t engaged! Exceeded our expectations!!! :-)
She was very patient in especially considering the current housing climate. I can not recommend her enough!
She took the time to get to know us and what we wanted, guided us carefully through the process from contract to closing and even helped with some things after. She was always there when we needed something, no matter how big or small, always sensible and always a pleasure to deal with. Buying a home is tricky, emotional. Martha was a solid foundation we could rely on through all the ups and downs. We would recommend her enthusiastically.
! She is so thorough and was on top of everything. Would most definitely use her again! She even brought a stuffed unicorn all the way back from the Boston Marathon for my 4 year old that is in love with unicorns. So thougtful!
She sent us recommendations for properties to look at and review for months ahead of our move while we were across the country. When the time came to look at properties, she spent probably a full week in total time with me and my wife. Once we found the right house, she stayed on top of the process and kept everything moving smoothly along to a successful and on-time closing, despite closing just after the holidays with the parties scattered across the country. Couldn't be happier with the process!
She made the selling and buying process a lot less stressful. We will always use her as our agent.
She answered all our questions thoroughly and thoughtfully with many good suggestions and helped us achieve a winning sale strategy. Long Realty worked well for us. Thank you so much for our great result.
I knew this based upon my first phone conversation with her, she was the right fit. Martha is extremely professional, knowledgeable about the market and the home buying experience. Martha listens to her clients needs and desires for a property thus making the home search more targeted and saving us time. Her attention to detail and going to bat for her clients made the difference in our success in getting a home in a multi-offer situation. Martha was there every step of the way all the way to closing thus making the entire process seamless! The best! Long Realty, also as a brokerage, offered all the other services needed to facilitate the transaction adding to the seamlessness.
She was in constant communication with us, discussing strategies, markets, pricing , etc. I highly recommend her and Long Realty.
Being new to town, she instantly made us feel welcome and acclimated to the community, going above and beyond the call of duty. She worked with us with the utmost professionalism and helped get us in our home quickly. I would (and did) recommend her to anyone in the area.”
Extremely helpful, knowledgeable and a very nice and friendly person
She goes above and beyond and makes every aspect of buying and selling easier. For knowledge and professionalism is second to none. I trust her with all my business and would recommend her for anyone buying or selling a home!
Not only was she our buyers agent, but we even chose her to be our seller's agent five years later. We also liked the regular check in's from Martha - including the excellent time she sent us a box of Samoa Girl Scout cookies with a picture of her that said 'Send me Samoa referrals'.
Her knowledge, patience, and good humor have been a blessing to us. She went way beyond any norm in helping us make correct decisions. What a great find and, I hope, a great friend.
Martha Staten was a joy to work with. She responded to my every request in a timely manner in assisting me to purchase a patio home while in Michigan. Ed Arriola of Long Mortgage did an excellent job of guiding me through the loan and closing process.
She was informative, responsive and went out of her way to deliver quality service with exceptional integrity. You should be fortunate to have a full team of folks like Martha. Our sincer thanks to Martha for a job well done. Mike and Mary Hall
She was very accessible any time I had questions, very patient in helping me identify homes I was interested in, and taking me around to view them. Martha is knowledgeable, personable and energetic. I highly recommend her to anyone who is in the market for a new home!!
She helped us every step of the way during our cross country move, even completing showings via FaceTime as new properties popped on the market. Because of her dedication and drive, we were able to put an offer on our property the first day it was listed all the way from North Carolina with full confidence. She cares about her clients and it shows!
She listened carefully to our needs and was a very knowledgeable and responsive advocate for us during the negotiations and transactions. We really appreciate having had such an expert looking out for our interests! Thank you!
From being a great advocate for us during the buying process, to making recommendations for everything from restaurants to repair people to pet sitting services, to welcoming us at our new home after we arrived from a 12+ hour driving day, she truly provided exceptional and most appreciated customer service. We are grateful for everything she has done to make this big transition as smooth as possible.
I would highly recommend her to anyone who is in need of a realtor. She is a true professional. I feel lucky that she was our realtor!
Martha helped us narrow our search by listening to what we wanted in a home, in our social life, and in our spiritual community. The process took months but Martha stood by us and was patient with our indecisions. She guided us to her wonderful partners at Long Mortgage and Long Insurance and even recommended pet care once we were settled! The vendors she has recommended since moving here are people she trusts enough to have in her personal home. They raved about Martha, too. No matter if you're moving from across town or across the country, Martha will stay by your side the entire time.Jill and Mark
Martha is always a respected, knowledgeable, very experienced professional, and Realtor for her clients and customers. I always look forward to working with Martha. Great insight!
Not only was she personable and positive, her knowledge and experience were evident. Martha kept me informed and regularly communicated updates. She offered suggestions and was always available to answer questions. I'm so grateful for the time and effort Martha spent on my behalf. I would recommend the Long Realty Company for anyone looking for a supportive real estate team.
She sold our home for us and we were happy to call her when looking for an investment property
We couldn’t be happier in our new home. I wish we could give her bigger than 5/5
We had a lot of questions and she was patient and knowledgeable. I would recommend her to anyone!!
There was no concern she took lightly, and no issue she didn't take personal responsibility to address. I felt like she was focused on our goals, and remained our advocate at every turn. Not only did she ensure we understood each step of the process, but she kept her explanations in terms we could relate to even as first-time home buyers. She gave me the confidence to go about my business of packing and moving because she had it all well in hand. Martha took time to get to know us so that she could anticipate what we needed and kept the ball rolling through a very tumultuous time for us. I'm so grateful for her influence and efforts on our behalf.
She's the best!
She was always available to help with every step of the process. I felt she always had my best interest in mind. Wonderful real estate agent and wonderful person. I couldn’t be happier with my first home buying experience.
She walked us through all the steps from start to finish. We highly recommend Martha and Long Realty.
Lucky, lucky and lucky. My husband and I were very nervous about moving to a foreign city with two kids. She immediately understood our hurdles and was able to answer all our questions. I was much more comfortable after our first meeting and drive seeing homes. We never felt uncomfortable about asking to see more houses and seeing the same house multiple times. She was always there during the inspection and other parts of the closing process. She also found some mistakes in the closing docs which a normal agent would have simply ignored. The logistics of buying a house in Tucson while living in another far away city was made as convenient as possible by our agent. We have no reservations in recommending Martha. Martha - thank you. Please stop by when you are in the neighborhood.
Thank you.
As a first-time homebuyer, I had a lot of questions, and they were both incredibly knowledgeable, patient, and supportive throughout the entire process. They made what could have been an overwhelming experience feel smooth and enjoyable. I truly appreciate all of their guidance and expertise. Thank you both!
She introduced us to Tucson and helped us find a home. She is very knowledgeable about Tucson and the steps involved in buying a home here. She was quick to respond to the many questions my husband and I had as new Arizona residents, and made buying our first home here easy. She is very personable, dependable and truly cares about her clients.
Her advice, provisional, and understanding of our vision of home were very intuitive.
I would recommend her to anyone!
She is extremely knowledgeable, organized, and truly enjoys her work. She goes above and beyond in educating her client and making a home purchase a smooth and enjoyable experience. Thank you, Martha!
She is very knowledgeable of the real estate market in her area. She seamlessly guided us through the entire transaction from finding an acceptable home to closing, advising us wisely each step of the way. Three cheers for Martha: RAH! RAH! RAH!
She is always on point, so professional but also personable, goes above and beyond to make sure every “t” is crossed and “i” is dotted, and works very hard on the clients behalf so that you don’t have to worry about details or wonder if anything is falling through the cracks. So grateful for our experience with Martha and feel like she become an honorary member of our family through the process!
We've moved 4 times in the past 5 years and without a doubt, Martha made this transition so smooth compared to other experiences we've had. She was on top of all transactions. She would reach out to us and stay in contact throughout the process (something we always had to keep on top of ourselves in the past). She listened to our concerns and made sure we had a voice during the bidding and closing process. Even though we chose a home through a builder who had an agent we worked with, Martha stayed very hands on with us, whereas in the past our agents handed us off and let the builder's agent take over. We appreciated her guidance and would highly recommend her to anyone looking for a great agent to work with during their next move.
From our very first conversation, she has been welcoming, informative, and more than helpful. Ours was a cross-country move, which brought additional work for Martha, but she met every challenge with expertise and persistence. She went above and beyond when we could not be in the area to look at houses – walking us through several of them virtually. We ended up buying a house, without having seen it in person, because we so trusted Martha’s opinion. Once we moved into our home (which we love!), Martha’s help did not stop there. Because she has been in the area for many years and she is such a wonderful person with whom to work, she has quality contacts in nearly every area one could need as a homeowner. Beyond that, our children so enjoy her company that they even think of her as another member of the family! Needless to say, moving across the country is a stressful experience. We are so grateful we had Martha, with her wealth of knowledge and calm presence, to help us navigate the process every step of the way.
!!! I don’t even know where to begin. I moved my wife and kids to Tucson when the pandemic had just hit and we knew absolutely no one here. We were staying in an apartment temporarily and couldn’t even find toilet paper. Martha stopped by and dropped us off necessities! The market was crazy. We bid on and lost on many houses but she helped us patiently through the whole process encouraging us along the way until we found our perfect home. Then while moving into our new home I blew out my knee. Martha came over the next day and brought me a pair of crutches to borrow. She is a class act. A caring person who will bend over backwards to help you while you search for your place to call home. She knows the market, the school districts and can answer all your questions. We could not be more happy with the job Martha did and enthusiastically recommend her!!!!!
She went above and beyond in helping me find my first home. I will definitely recommend her to others. I was so lucky to have been able to work with her. Thank you!